A veteran Amtrak employee once said to me that if you can’t be flexible, you’d better not work for the railroad. It’s very true and, in fact, the more I...
An alert reader has pointed out that a relevant bit of information was left out of my last post about Amtrak’s On Time Performance: the official tolerances or wiggle room...
When you travel by train, stuff happens. On one of my trips, a dining car steward on VIA Rail’s trans-continental train put it rather succinctly: “If you work for the...
The reports—both official and unofficial—of more cost cutting keep coming. And once again I am reminded of the old story about how to cook a frog. You can’t just drop...