Ask any professional advertising or marketing person what is the single most effective and least expensive form of advertising and I’ll bet the answer will be, “Word of Mouth.” Take...

When it comes to the decision to take the Pacific Parlour Cars out of service, it’s pretty clear that the decision-makers at Amtrak have what they believe to be valid...

I have heard from a couple of readers who had been told that the powers-that-be at Amtrak had changed their minds and the Pacific Parlour Cars had been granted a...

I continue to get emails and comments from people expressing anger and frustration over Amtrak’s announcement that the Pacific Parlour Cars will be permanently removed from service during the first...