Ask any professional advertising or marketing person what is the single most effective and least expensive form of advertising and I’ll bet the answer will be, “Word of Mouth.” Take...

I’ll wager that a year or two from now, an objective analysis will show that what Amtrak is doing with the long-distance trains during this pandemic might possibly have made...

That is the question. And it’s the question I’ve gotten here more than any other over the years. Should you tip the attendants in the sleeping cars? And, of  course,...

People planning their first long-distance train journey often ask me if an Amtrak sleeping car is worth the extra cost. My response is always the same: Absolutely! A real bed and...

I really like the Viewliner sleepers. I like the convenience of having a sink and a toilet right there in the room. I like the spacious feeling you get from...

Q: In two months, I will be taking the Zephyr from Omaha to San Francisco. I’m afraid the roomette will be uncomfortably small. Should I upgrade to a bedroom?  ...

In October, I’ll be attending the annual Fall meeting of RPA, the Rail Passengers Association, which will be held in Miami, Florida. I spent an hour or so today putting...

OK, so in order to show Congress how hard they’re trying to save money, Amtrak has taken the dining cars off the Lake Shore Limited and the Capitol Limited. Now,...

Since posting the commentary appearing below, I have been informed by an unquestionably reliable source that Richard Anderson did indeed travel extensively on long-distance trains early in his tenure as...

Over the past several years, Amtrak executives have been making what they invariably refer to as ”tough decisions”, most of which have involved the elimination of the extras that helped...