Yeah, sure … NARP is happy with a lot of what’s in the so-called FAST Act, the Fixing America’s Surface Transportation Act, the bill that’s just come out of conference committee. There’s more money for Amtrak and it’s a five-year commitment … both good and both important, assuming it’s approved by both houses and eventually…
Well, you just never know, do you! Just think: a year ago, a funding bill in the U.S. House had an amendment tacked onto it that would have ended all federal subsidies for Amtrak. Make no mistake, it probably would have meant the end of Amtrak . . . without question the long-distance trains wouldn’t…
In 2011, a semi-trailer truck, barreling down a Nevada highway near Reno, crashed through a lowered barrier, past the flashing red lights, and plowed into the side of Amtrak’s California Zephyr. In addition to the truck driver, five people on the train died. Here’s a quote from a story that caught my eye in…
As a general rule, it’s not a good idea to nickel-and-dime your best customers. Most of them will notice that your product or service ain’t what it usta be. But others will realize what’s really happening and they will resent it. They’ll know they aren’t getting the same level of service, and they’ll resent it….