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An Extended Foreign Trip is NOT a Do-It-Yourself Project.

If I’m traveling in North America, I usually handle all the reservations myself. But in the case of an extended European trip, I feel much more comfortable using a booking agency like Railbookers, a London-based company with an office in Los Angeles.
I was referred to Railbookers by Mark Smith, the person behind what has to be the internet’s best and most complete web site devoted to rail travel. It’s called The Man in Seat Sixty-One, which Mark says is his is preferred seat on the Eurostar from London to Paris.
The London office of Railbookers handled all the details of my 2011 trip: London-Berlin-St. Petersburg-Moscow-Mongolia-Beijing-Shanghai … all by train.  They did the ticketing for a dozen different trains and made recommendations for all the hotels and then booked them once I approved.  The same person who did the bookings for me came to my hotel in London with a packet containing all my rail tickets and vouchers for all the hotels. We sat in the hotel lounge and had a couple of beers while he walked me through the whole thing. How’s that for service!

Want an example of the details Railbookers covered? They recommended the Hotel Helvetia in St. Petersburg because it was small, attractive, comfortable, and reasonably priced. (They were right; see photo above.) They also recommended the Helvetia because it’s an easy walk from main railway station … for which they gave me clear and specific directions.
The also provided a list of all the visas and transit visas I would require. A screw-up with any of that and … Well, let’s just say that, based on my limited, routine, but unpleasant contact with the Belarus border officials, having your transit-visa in order when departing that former Soviet-bloc country should be an extremely high priority.
Railbookers also arranged for someone to meet me on arrival in both Moscow and Beijing and then drive me to my hotel. Let me tell you: If you’re surrounded by a swirling crush of people in a huge railway station, and all the signage is in the Cyrillic alphabet or Chinese characters, you will welcome the sight of a smiling man holding a sign with your name on it as you step off the train.

Seven weeks from today, I’ll be off on an extended trip to Europe. I’ll be away from home for 30 nights, will be on 29 different trains (three for overnight) and I’ll stay in 17 different hotels. To me, it just makes sense having a real pro like Matthew Foy of Railbookers take care of all those details. And, yes, he and I are having a couple of beers on my second night in London when I get all my tickets and hotel vouchers.

2 Comments

  1. I do my share of bag dragging, and usually opt for the smaller more intimate, more “local” hotels. I feel reasonably confident that I could handle all the reservations and ticketing for a European trip, and planning it all out is half the fun, but having a real pro double check it and make very helpful suggestions is awfully comforting considering the amount of money involved. That said, a very sincere tip of the hat to you for doing it all yourself.

  2. I do all my own booking in Europe. Admittedly I have not been to Russia or Belarus. I do make use of Man in seat 61 for advice and he personally answered very quickly a problem I had with reservations in Croatia. Deutsche Bahn is also very helpful (but not in the case of Croatia). I probably use much cheaper hotels than you and I cannot afford taxis or personal guides. I negotiate cobbled paths and metro systems dragging my bag behind me. The only way I can afford to travel for 8 weeks each year.

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