My flight back home to Maui was on Virgin America and, in fact, it was my eighth flight with them in the last few months. Verdict: Not bad. In fact,...

About a week ago, the annual ratings for some 200 of the world’s airlines were released by Skytrax, a web site that describes itself, albeit a bit redundantly, as “The...

Every business looks for a marketing hook . . . something that sets it apart from the competition and will have a unique appeal to potential customers.   I had...

I am off later tonight for three days in Chicago. The first non-travel day there, Tuesday, will be spent touring the hotel we think will host NARP’s 50th Anniversary Celebration...