My flight back home to Maui was on Virgin America and, in fact, it was my eighth flight with them in the last few months. Verdict: Not bad. In fact, pretty good. Virgin America flies an Airbus A320 between Maui and Los Angeles or San Francisco. It has a center aisle with three-and-three seating…
About a week ago, the annual ratings for some 200 of the world’s airlines were released by Skytrax, a web site that describes itself, albeit a bit redundantly, as “The comprehensive Airline and Airport customer review site for airlines and airports across the world.” According to Skytrax, more than 19 million airline passengers were…
Every business looks for a marketing hook . . . something that sets it apart from the competition and will have a unique appeal to potential customers. I had heard good things about Virgin America: a fresh approach … on board crews that were young and genuinely friendly … new and unique in flight…
I am off later tonight for three days in Chicago. The first non-travel day there, Tuesday, will be spent touring the hotel we think will host NARP’s 50th Anniversary Celebration and Conference to be held in late October of 2017. Days 2 and 3 will be devoted to workshops and meetings of the NARP board…