I’m going to be attending the annual Spring meeting of the National Association of Railroad Passengers (NARP) next April in Washington, DC. As is my habit—and, of course, it’s my...
Over the past few years, Amtrak has been shaving costs wherever possible. One by one, the nice little extras have disappeared—tokens and gestures that make passengers feel as though they’re...
There’s a new variation on the selfie “fad” and unfortunately it’s bringing people onto railroad tracks and into harm’s way. They’re taking their own photos while standing on the tracks...
By Jim Mathews President & CEO National Association of Railroad Passengers Let’s begin by saying up-front that I have tremendous sympathy for Amtrak’s management, especially those who wear the...