The trouble begins when my wife asks, “What time do you want me to take you to the airport?” and I say, “At noon.” Her response is 100% predictable: “What?? Your flight doesn’t leave until 3 o’clock!” We’ve had this conversation almost word-for-word many times over the years and it turns out that…
Our meeting was held in the Millennium Knickerbocker hotel in Chicago. It’s an old hotel but, by and large, it and its facilities served us well. Our banquet on the final evening was held in the hotel’s Crystal Ballroom, which must be seen in person to be believed. The only problem, and it was minor,…
Last January, when my wife and I flew over to Honolulu for a birthday party, we spent one night in a hotel. The room rate, which I noted when I made the booking, was $287 for the one night. However, when I checked out the following day, in addition to restaurant charges, the hotel room…
I keep reading horror stories about rental car companies ripping off customers by claiming that there was damage to the vehicle. The poor guy who rented the car for a couple of days and returned it in perfect condition, now finds himself with a big bill for damage for which he claims he was not…