On my way home from London in July, I’m flying into Boston and had planned to take Amtrak all the way back to the West Coast from there. Specifically, I had booked the Lake Shore Limited from Boston to Chicago, connecting there with the California Zephyr to Emeryville. Alas, it was not to be. The…
Two interesting comments came in today. The first is in the form of a report on one portion of an extended rail journey: the Boston section of the westbound Lake Shore Limited. “My husband and I recently returned from a trip to Sacramento via the Lake Shore Limited and the California Zephyr. The Lake…
Let’s face it: Whoever is responsible for the food service on the Lake Shore Limited and the Capitol Limited started with a bad decision and then has compounded that fundamental mistake by trying to walk it part way back. They just made things worse. The original mistake was ending the traditional full service dining…
A couple of weeks ago, RPA President and CEO Jim Mathews had a lengthy sit-down with two key Amtrak executives: the President and CEO, Richard Anderson (below) and Chief Commercial Officer Stephen Gardner. Gardner, by th way, is supposedly leading the faction within Amtrak’s top management proposing to do away with the long-distance trains. …