The airline business is complex. I know that. But it does seem as though we passengers get stuck with a lot more than our fair share of the inconvenience that...
Two uneventful flights … the best kind … both landing ahead of schedule. Hawaiian Airlines from Maui to San Francisco; American from there to Chicago. The Hawaiian plane had...
For almost 20 years, Robert Crandall was top dog at American Airlines where he was not exactly what you would call a “sweetheart” of a boss. In fact, the American...
Brief recap: Because of a demonstration at the entrance to the Chunnel in France last month, Eurostar trains stopped running for several hours and, as a result, I was a...