We all know that Amtrak has been under relentless pressure to reduce costs. In particular, their food service operation has been targeted by Congressman John Mica (R-Florida), who continues to use the issue to meet his primary goal: media attention for himself. Normally, dining car meals are included in fares paid by passengers traveling…
As a general rule, it’s not a good idea to nickel-and-dime your best customers. Most of them will notice that your product or service ain’t what it usta be. But others will realize what’s really happening and they will resent it. They’ll know they aren’t getting the same level of service, and they’ll resent it….
One of the frustrating aspects of NARP’s passenger rail advocacy is coming up against those influential members of Congress who are anti-Amtrak as a matter of political philosophy or ideology. Somehow we need to find a way to get the discussion back to the issue itself. Of course with some of these people, nothing…
I have a hard time figuring out the people in Congress who have it in for Amtrak. What is it that drives them? Ideology? Spite? Ignorance? Stupidity? Maybe even all of the above? Why, for instance, would a Congressman from Texas introduce a bill that would kill a long-distance train that crosses the entire width…