Enlightened managers of successful companies know that their employees make the difference between success and failure. That’s certainly true of Amtrak. Finding a good attendant assigned to your sleeping car...
Whenever I travel by train, I make a point of chatting with the Amtrak car attendants, most of whom are out-going and gregarious … which figures, doesn’t it? On my...
Amtrak’s Empire Builder has been running late; often many hours late. The reason, I’m told, is the recent burst of activity in the oil fields around Williston, North Dakota and...