I keep reading horror stories about rental car companies ripping off customers by claiming that there was damage to the vehicle. The poor guy who rented the car for a...

I don’t like driving rental cars, especially outside of this country. My worst experience with a rental car off of U.S. soil was on Grand Cayman Island in the Caribbean....

More and more, I’m reading about travelers—be it for business or pleasure—getting ripped off. And sometimes that means big bucks.  For instance, what if something mechanical goes wrong with a...

If you spend any time at all reading columns by consumer advocates working with travel industry issues, you soon become aware that rental car companies are a major source of...

I hate to rent cars when I travel. I’m constantly worried that something will go wrong with the car or, much worse, I’ll be involved in an accident, which means...

We have had friends visiting with us for the past three days … a Norwegian couple I met a few years back on the train from Moscow to Beijing. We’re...

I frequently have occasion to rent a car when I travel. Several years ago, I rented a Hertz car for a few days in Saumur, France. It was a small...