We all know that the airlines have found any number of ways to squeeze an extra few bucks out of us. They lure us with what looks like a bargain,...

At noon today, I took Amtrak’s Cascades service from Portland up to Seattle, about a three-and-a-half hour ride. And it’s a nice ride … the scenery isn’t spectacular, but it...

The trouble begins when my wife asks, “What time do you want me to take you to the airport?” and I say, “At noon.”   Her response is 100% predictable:...

Our meeting was held in the Millennium Knickerbocker hotel in Chicago. It’s an old hotel but, by and large, it and its facilities served us well. Our banquet on the...

Last January, when my wife and I flew over to Honolulu for a birthday party, we spent one night in a hotel. The room rate, which I noted when I...

I keep reading horror stories about rental car companies ripping off customers by claiming that there was damage to the vehicle. The poor guy who rented the car for a...

I cant swear under oath that the following quotes are legitimate—they’re supposed to be some of the more outrageous complaints received by the venerable tour company, Thomas Cook Holiday. But...