Last January, when my wife and I flew over to Honolulu for a birthday party, we spent one night in a hotel. The room rate, which I noted when I...

I keep reading horror stories about rental car companies ripping off customers by claiming that there was damage to the vehicle. The poor guy who rented the car for a...

I cant swear under oath that the following quotes are legitimate—they’re supposed to be some of the more outrageous complaints received by the venerable tour company, Thomas Cook Holiday. But...